FAQs

HOW CAN I GET IN TOUCH WITH OZCORRECT?

For any inquiries, please reach out to our support team through the “Contact Us” page located in the header of our website. Our dedicated staff members are here to assist you and will respond within 24-48 hours.

WHERE ARE THE PRODUCTS LOCATED AND SHIPPED FROM?

We are proudly owned and operated in Australia. All our products are sourced and shipped from within Australia. Depending on stock levels and demand, our warehouses may be located in either Victoria or New South Wales.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We gladly accept all major payment methods, including credit cards, PayPal, and various Buy Now Pay Later options available on our website.

IS DELIVERY FREE?

Absolutely! All orders placed within Australia come with fast and free delivery, ensuring you receive your products swiftly.

WHAT SHOULD I DO IF MY ORDER IS DELAYED?

In the rare event that your order is delayed, please first refer to our ‘Shipping Information’ page for updates. You can also check the Shipping Confirmation email you received, as it may have landed in your spam or junk folder. If you still have questions or can't track your order, feel free to contact us via our Contact Us page.

WHAT CURRENCY IS THE STORE IN?

All prices displayed on our website are in Australian Dollars AUD